Store policy

Refund & Shipping

Shipping

All physical merchandise ships from the United States. Domestic orders typically arrive within 5–10 business days. International shipping times vary by destination.

Returns

Unused merchandise may be returned within 30 days of delivery for a full refund of the item price. Buyer is responsible for return shipping unless the item is defective.

Damaged items

Email orders@ashleybrookemusic.com within 7 days of delivery with photos and we'll make it right.

Digital purchases

Digital downloads and stream credits are non-refundable once delivered.

Sales tax

Applicable U.S. state and local sales tax is calculated at checkout in accordance with state law.